Privacy notice

Who we are

Lakeside Games is a small board game studio in Switzerland, run by four founders. For any question about your data, write to hello@lakesidegames.ch.

What we collect, and why

When you send an order, we receive what you type into the form: your name, email address, phone number if you give one, the number of copies, how you want the game delivered, your shipping address if we ship, and your message.

We use these details for one purpose: to handle your order. That means confirming it, arranging payment and delivery, and answering your questions. We do not use them for advertising, and we do not sell or share them.

Where your data is kept, and who sees it

Orders are stored on a server we rent and manage ourselves, located in France. Only the four founders can see them.

Confirmation emails are sent through Brevo, an email service based in France. Brevo receives your name, your email address, and the content of the email in order to deliver it.

If we ship your game, we give your name and address to Swiss Post and, for parcels leaving Switzerland, to customs.

Cookies, tracking, and logs

This site sets no cookies and uses no tracking or advertising services. Fonts and images are served from our own server, so your browser contacts no third party when you visit.

Like every web server, ours keeps a technical log of requests, which includes IP addresses. We keep these logs for about two weeks, and use them only to keep the site running and secure.

How long we keep your data

We keep order details for as long as we need them to handle your order and to meet our bookkeeping duties. If you cancel an order or join the waitlist and later change your mind, tell us and we will delete your details.

Your rights

You can ask us at any time what data we hold about you, and ask us to correct or delete it. Write to hello@lakesidegames.ch. Swiss data protection law applies, and if you live in the European Union or the United Kingdom, the data protection law there applies as well.